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Social Media Code of Conduct & terms and conditions of use
Veterans SA uses social media channels to distribute information, alerts, news and event updates. In certain circumstances, for example during State emergencies, Veterans SA may also use social media to inform the public and other interested parties.
Content management
The social media sites are managed by Veterans SA
Veterans SA also uses other information channels and does not solely release news and announcements via social media.
Availability
Veterans SA updates and monitors its social media sites during business hours.
The social media sites used by Veterans SA may occasionally be unavailable and Veterans SA accepts no responsibility for lack of service due to their downtime.
Following
Veterans SA does not automatically follow organisations or individuals who follow it.
Being followed by Veterans SA does not imply endorsement of any kind.
Comments, replies and direct messages
Veterans SA welcomes feedback from its followers.
Veterans SA reads all comments, replies and direct messages and ensures that any emerging themes or helpful suggestions are forwarded to the relevant people in the organisation.
Veterans SA is not able to reply individually to all messages received and where common topics and requests exist, Veterans SA may issue a general notification.
Veterans SA does not engage on issues of State or Federal politics, nor does it provide individual advice.
In an emergency call 000
Retweeting and Sharing
Veterans SA may retweet and share content that contributes to the dissemination and exchange of useful information about veterans and related topics.
Veterans SA considers requests to retweet or share on a case‑by‑case basis. Retweets are not endorsements.
Privacy
Veterans SA captures and stores records of comments posted to its social media sites for records management purposes.
Veterans SA does not capture or record the contact details of parties following its social media sites unless the information is provided for direct contact purposes.
Disclaimer
In addition to the Veterans SA website disclaimer, the following conditions apply: