Veterans SA social media accounts are owned and managed by Veterans SA’s internal communications team.

The Guidelines below apply to all relevant social media channels across all platforms (included but not limited to, Facebook, X, Instagram, LinkedIn, and YouTube).

Our channels

When we are online

Our accounts are only monitored during business hours (8.30am – 5.00pm Monday to Friday).

Terms of use

Our channels are a safe space and we welcome diverse viewpoints. When commenting or contributing to our posts, we encourage you to:

  • ask questions
  • engage in constructive, open and honest conversation relevant to the topics and issues being discussed
  • respect others’ views
  • protect your personal privacy and that of others.

We will never respond to, but may without warning report, remove, or block posts and users that:

  • abuse, harass or threaten others
  • could be considered prejudicial, racist or inflammatory
  • use obscene and offensive language or images
  • contain misleading, deceptive, false, defamatory or libellous comments
  • incite, induce, or aid violence or encourage conduct that may constitute a criminal or civil offence or otherwise violate Australian law
  • impersonate or falsely represent a person or entity
  • are overtly party political
  • use material that infringes on the intellectual property rights of others
  • are considered spam or trolling
  • make direct reference to staff members publicly
  • promote sale of products or services for any commercial purpose unless you have our written consent to do so
  • contain personal information (emails addresses, phone numbers or private addresses).

Privacy

In accordance with South Australian Government State Records Act 1997 and The Archives Act 1983, all Veterans SA social media content will be recorded and archived.

Read Veterans SA’s full Privacy Policy.

Following and sharing content

We may like, share or re-publish content outside of our regular portfolio. This does not constitute endorsement of content. Similarly, we may choose to follow other organisations or individuals. Being followed by Veterans SA social media channels does not imply endorsement of any kind.

Link shortening

Unless they are already very short, we will shorten URLs with commonly used link compressing services, such as Bitly.

Disclaimer

The information provided through Veterans SA’s social media accounts is presented by the agency for the purpose of disseminating information for the benefit of the public. While all efforts are made to ensure the accuracy of the information presented, the agency does not make any representation or warranty about the accuracy, reliability, currency or completeness of any material provided via our social media accounts.

Acceptance of terms of use

By following or posting to Veterans SA’s social media accounts, including comments or messages, you are adhering to our social media terms of use.

Any repeated violations to our Social Media Policy Terms of Use will result in the user being blocked or banned from accessing Veterans SA managed social media accounts.